There are two different questions people arrive here with, and they go to two different places: editorial questions about what we have written come to us, and anything to do with a Mindoxa order goes to the seller who took the payment.
Mindoxa.com is an independent guide, not the manufacturer. Write to us about a factual correction, a source we have missed, a broken page or a media enquiry.
Email: [email protected]
Postal address: 2093 Philadelphia Pike #9001, Claymont, DE 19703, USA
Typical reply time: 1–2 business days, Monday to Friday
We do not publish a telephone number, because we do not run a phone support desk and we would rather tell you that than leave you waiting on a line that no one answers.
We cannot look up an order, change an address, cancel a shipment or issue a refund, because we never had access to your payment or your order record in the first place. All of that is handled by the official Mindoxa store where your purchase was completed. Here is how each of the common requests is routed:
Whichever route you need, keeping your order number and delivery date to hand makes every one of these conversations faster.
A lot of the questions that reach this inbox are already answered on the site: what is in the formula and what each package costs are covered on the main Mindoxa page, our editorial method and affiliate disclosure are set out on the about page, and the ingredient guides in the Mindoxa blog go deeper on individual mushrooms.